Frequently Asked Questions
Everything you need to know about your Nivada Grenchen timepiece.
Where are Nivada Grenchen watches manufactured?
Our timepieces are designed with historical precision and assembled using high-quality Swiss movements and premium materials to ensure the legacy of the brand remains intact.
How long does international shipping take?
We offer worldwide shipping via express couriers. Typically, orders are processed within 2-3 business days and delivery takes approximately 5-7 business days depending on your location.
What is your return policy?
We accept returns within 14 days of delivery, provided the watch is in its original, unworn condition with all protective films and packaging intact.
Do the watches come with a warranty?
Yes, every Nivada Grenchen watch comes with a two-year international warranty covering any manufacturing defects from the date of purchase.
Are your watches water-resistant?
Most of our models, including the Depthmaster and Chronomaster, feature significant water resistance. Please refer to the specific product specifications for the exact depth rating of your model.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various local payment options available at checkout.